Our refund policy is 30 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (if applicable).
Several types of goods are exempt from being returned. Items listed below cannot be returned.
To complete your return, we require a receipt or proof of purchase such as your order number. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges & Replacements
We only replace items if they were received defective or damaged. If you need to exchange it for the same item but different size or color, send us an email at firstname.lastname@example.org and send your item(s) to
2951 State Street
Hamden, CT 06517
All exchanges must take place within the 30 Day period after your order was shipped.
To return or exchange your item(s), you should mail them to
2951 State Street,
Hamden, CT 06517
using any shipping carrier you prefer.
You will be responsible for paying for your own shipping costs for returning your item(s). We will cover the first shipping fee back to you for all items that are being exchanged. If items are being returned for a refund, we will refund the original shipping cost you paid for your order (if applicable). Any other shipping costs are non-refundable and will not be covered. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.